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Context Help

If you get lost inside our web hosting Control Panel, the first step you should take is to press the Help button, which is visible on each and every page. A pop-up menu will appear. It contains exhaustive info about all the operations that you can carry out on that particular page. Each popup shows up on the same page so that you can swiftly get back to your work.

Video Tutorials

We have an extensive collection of tutorial videos demonstrating how to use our hosting Control Panel. They're designed for those of you who would like to see how things are being done instead of only reading articles. In this way, everyone can swiftly become familiar with our web hosting Control Panel by merely watching our step-by-step tutorial video clips.

F.A.Q.

If you can't find the answer you need, have a glance at our extensive Frequently Asked Questions database, which covers questions asked by real persons and provides real solutions. We periodically update our FAQ database with new entries so as to cover all the new additions and innovations related to our system.

Ticketing System

If you still can't discover the solution you need in the FAQ database either, you can touch base with our great team of customer support engineers available 24x7x365 and ready to assist you with any question. Each support ticket you submit will be answered in less than 60 minutes (the average response time is only 20 minutes), so you won't have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 300598

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com